RADVision Scopia XT5000 Series Technical Information download pdf (Page 35)

Figure 3-6 Enabling 1080 60fps setting

Ensure that the 1080 60fps field is set to Yes.

Solution

Make sure the network connection to the remote endpoint has enough bandwidth. Low

bandwidth conditions results in a reduction of resolution at the XT Codec Unit.

Solution

Make sure the VISCA cable is connected to the VISCA IN port of the camera. The VISCA cable

is part of the cable harness that connects the camera to the XT Codec Unit and is used to

control the camera. A common mistake is to connect this cable to VISCA OUT instead of VISCA

IN. This prevents the XT Codec Unit from setting the camera to the necessary resolution.

Resolving Lip Sync Problem

Problem

There is a lack of synchronization between audio and video.

One of the optional video devices, an optional camera or a video converter, causes the video

delay.

Solution

Configure lip sync settings:

Access the SCOPIA XT Series web interface.

In the Administrator settings tab, select Calls > Video Quality > General.

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RADVision Scopia XT5000 Series Technical Information Page 35