Figure 90: Viewing system network information
Resolving Problems with Audio
Problem
I cannot hear audio after setting up the system.
Solution
Make sure the monitor volume is not set to 0.
Solution
Make sure the system volume is not set to 0 by activating on the XT Remote Control
Unit.
Solution
While the system is in a call, perform the audio tests to verify that the audio input and output
are in order:
1. Access audio tests as follows:
•
From the endpoint, select Configure > System Status > Audio > Tests.
•
From the web interface, select Diagnostics > Audio > Tests.
Installation Guide for Scopia XT5000 Endpoint with Embedded
Server for IP Office Version 3.2
Troubleshooting the Scopia XT Endpoint for IP Office | 145
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